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Error- Address Not Open To The Public, How to fix this?
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wanderingartisan
post Aug 1 2011, 11:19 AM
Post #1


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Hi there,

I'm wondering if anyone can assist with this error that has appeared on my site (hosted by Zymic) that doesn't allow the link to be shared and instead comes up with this message:

"403 Forbidden!
http://hosting.zymic.com/403/
The address you have entered is not open to the public, (This may be caused by not having a index.html file in your root directory)."

However when typing the address into a new window, it arrives at the index page with no issues. I don't understand why this is occurring if I have an index.html file that is accessible, but I'm not able to share the address without it coming up with an error sign.

It's essential that I be able to share my new site especially in the next couple of days to coincide with an event.

Any suggestions or help would be much appreciated!

Thanks,

W.A.
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ssfdre38
post Aug 1 2011, 04:30 PM
Post #2


THE SILENT FORUM NINJA
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From: on your screen
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add an index.html or index.php on to your root
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wanderingartisan
post Aug 1 2011, 09:10 PM
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QUOTE(ssfdre38 @ Aug 1 2011, 04:30 PM) *
add an index.html or index.php on to your root


Thanks, how do I do this? Am designing it in Dreamweaver, have never had an issue like this with any other site made on there.

QUOTE(wanderingartisan @ Aug 1 2011, 09:02 PM) *
Thanks, how do I do this? Am designing it in Dreamweaver, have never had an issue like this with any other site made on there.

If it means putting an index.html file in the main folder 'Site' of files to upload from Dreamweaver, it's already there.
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ssfdre38
post Aug 1 2011, 09:47 PM
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you need to upload index.html or index.php to your ROOT '/' now Index.html will not work it needs to be index.html
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wanderingartisan
post Aug 2 2011, 07:48 AM
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QUOTE(ssfdre38 @ Aug 1 2011, 09:47 PM) *
you need to upload index.html or index.php to your ROOT '/' now Index.html will not work it needs to be index.html



Thanks, but it is still coming up with the same error message. I have uploaded index.html to '/' folder.

Are there any other possibilities of what it could be? Or suggestions of something to tweak?

Am at a bit of a loss.
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Black Eagle
post Aug 2 2011, 09:39 AM
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You need to provide the URL of your site.
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wanderingartisan
post Aug 2 2011, 09:45 AM
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QUOTE(Black Eagle @ Aug 2 2011, 09:39 AM) *
You need to provide the URL.



Provide it in here?
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Black Eagle
post Aug 2 2011, 01:17 PM
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I assume you know now why this error occurred, so there's no need for the URL anymore.
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brand44
post Apr 2 2013, 11:23 AM
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Add an index.html or index.php on to your root..........



.............................................................................
brand44
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Blackno1
post May 7 2013, 09:03 AM
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upload index.html or index.php to your ROOT '/'
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