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Acariver
post Mar 28 2012, 11:39 PM
Post #1


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Group: Members
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Joined: 17-February 12
Member No.: 230,791



Hello people zyimic am new to this forum, and come up here because I have a terrible problem with my website.
I'm talking about my site, www.acariver.zxq.net, whom he had installed a self www.acariver.com.ar

is a forum for wordpress, which really is very important.

It turns out that from one day to the other, so without notice or Zymic, or anyone, the site stopped working, and all records of on disappeared. Whether FTP, I can not enter the site via FTP, database, there is no record, including the account of the web, because in my zymic.com panel appears as if it had ANY WEB.

I hope that together we can solve them, because if not I will have to redo all the work that cost me make my site, and really that would not be any good, and that I have a copy of the wordpress database, but is very old.

I apologize if my English is not very good, and I owe all this writing to the Google translator.

Greetings to all and thanks in advance for your response.

I hope a solution! Greetings!

PS: Try to create a new web account, and insert the domain that I had (www.acariver.com) but it says that the domain is already in use. The odd thing is not being used in any website, or rather, was being used to erase the magical way, and now I have no way to cancel such use.
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Acariver
post Mar 29 2012, 06:39 PM
Post #2


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Group: Members
Posts: 4
Joined: 17-February 12
Member No.: 230,791



I Check my mail box, and found that he had received an email from zymic. I have received a suspension on my site (www.acariver.zxq.net) due to "spam".
I like let them know that my site has no connection with spam, so I think that this suspension, there was a misinterpretation.
My site is a magazine of a football club of my country, and has no other reason than "informational" and in no time I try to spam or anything like that.
I asks for help, because in the email have been detailed I can recover my data and my site, which currently I can not access, or via FTP, or via DB or from zymic.
I beg you, please, I respectfully withdraw the suspension, and let me access the files, so that at least can have a copy of all files, including database, as it is really important to me site: it is nothing more and nothing less than my source of work.
I hope we can resolve this misunderstanding, and can access my site soon, because as said earlier, is vital for me.
Thanks in advance to all the Zymic team.
Patrick.
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