Alex - I just want to make it clear that you should verify his claims before giving out any personal information, the fact that they ask for it at all is peculiar. If you do want a resolution, approach their support through the normal channels, using information provided on Embarq's website, not that in the below post.QUOTE(Trippin7464 @ Mar 21 2008, 04:52 AM)

Hello Trippin7464,
This is a message from Lamont with Embarq Customer Support. We are working hard to reach out to our customers that are not completely satisfied with our service and striving to improve our service with your help. We would like the opportunity to assist you in resolving your speed concern you are having. Please provide your phone number in a private message or email and we will research and resolve your issue. Thank you for giving us the opportunity to help you.
Lamont L.
Embarq Customer Support
SMNP.Lamont.l@embarq.com
For additional support please visit www.embarq.com/support or call 1-877-646-3282
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