If you have a [any] Zymic WEBMASTER RESOURCES Free Ad Free Web Hosted Account[s] and there is any question(s) about their operation, status, loss, suspension, etc.. the appropriate avenue of approach for any possible official
Zymic WEBMASTER RESOURCES answer
can only be obtained by visiting the Hosting IRC
and asking your question (typing in your text entry) upon arrival and patiently waiting for a response.
I also direct your attention to the following:
An estimate of time is always nice to have (to look forward to). Each situation is different and each situation needs an applicable remedy. Some remedies take longer than others to produce a corrected result, as such - The Zymic Administration and Staff have consistantly proven themselves to be timely, efficient and wise of appropriate remedy(ies).
There has only been one issue of severity that I am aware of since becoming a Registered Zymic WEBMASTER RESOURCES Community Member - that was the advent of one of the Servers giving up the ghost
due to mechanical failure which I understand was attributable to having the Server being [far] in excess of the manufacturers M
ailure (MTBF) Rating suggested by the manufacturers' rating of MTBF. This death of a server
came only after years (24, 7, 365) of continual use (and sometimes, abuse by "bent on malicious use
" account holders) of the Zymic WEBMASTER RESOURCES Community.
From my personal experience, The Zymic WEBMASTER RESOURCES Administration and Staff go above and beyond the call of duty to ensure "Quality in the highest measure" is served to the Zymic WEBMASTER RESOURCES Community in care of your project(s). I find that to be such a wonderous dedication to serving Free Ad Free Web Hosted Account service(s)
on the World-Wide-Web.
As for "is there anything we can do in the meantime to keep our business running ?
" I'll supposition this in answer for a possible solution:
Provide your customer/client base with the avenue to let them know the truth in the matter of the issue via one of the popular Social Networks available (Twitter, Facebook, etc..) that due to technical problems beyond your control you are experiencing some Internet Server issue(s) that should be remedied in a timely, reasonable and prudent manner not inconsistant with the nature(s) of the Internet - Thank them for the time and consideration to seek to conduct their business with you and ask them to return within a reasonable amount of time consistant with the nature(s) of remedy(ies) of/for Internet related issue(s).
Hope this helps you out.