Hello,
The downtime of hosted websites will be greatly improved now, the past 2 days has been hectic because we have been having problems with our MySQL server, and in order to load ANY website the MySQL server has to be online. Obviously when we are working on a MySQL problem, we need to take it offline/online at various periods, and therefore when we do this, all 50,000 hosted websites are affected. Its simply something we couldn't bypass.
You are able to login to your hosting control panel now by visiting www.zymic.com/zcp/ - so everything is back to normal for current hosted users.
The main problem we now are facing is fixing the signup to reflect the new changes we have made to the MySQL server, and so the issue only lies for new users, or existing users who want to create a new web hosting account, as they simply can't do so.
We will be learning from this experience, and please trust us when we say we are doing everything we can. I personally have lost a lot of money due to this, and sleep for that matter, but problems like this will only make our service more reliable in the future.
Thanks for your patience, and please recommend us to your friends once everything is back to normal