im new to zymic hosting, and i cant get my ftp account to work.

i used filezilla and followed the directions carefully, but i still cant connect to the server.

there must be a problem with my password or something.

need help

This is a known issue. Jack already said he would be looking into the error in a topic in the news forum.

FTP works fine for me

nothing is wrong .. everything is fine .. but try to do like this for example :

host : sitename@zymic.com
username : <login name>
password : <the same for control panel>